Refund policy

Emily Watson Does Not Accept Returns For Refund Unless There Is A Major Fault With The Garment (S) (Please See Accc For List Of Major Faults). In This Unlikely Case, Please Contact Us Within 2 Days Of Receiving Your Order With Image (S) Of The Fault (S) So We Can Process Your Return. We Will Provide You With A Return Shipping Label. 

To Process A Return Or Exchange Please Contact Us At Sales@emilywatson.co. We Will Provide A Return Label. Returned Goods Must Be Sent Back Within 14 Days Of Receiving And In Their Original Condition; Unworn, Unwashed, Unaltered And All Original Tags Intact. Once The Item Has Been Checked, We Will Process Your Refund Or Exchange Within Our Standard Order Processing Time. Please Note That If You Exchange For A Made-To-Order Item, The Production Timeframe Will Still Apply. 

Full Priced Ready To Ship and Pre Order Items May Be Returned For Store Credit or Exchanged. 

Discounted Items May Not Be Returned For Refund Or Store Credit. Please Consider Your Purchase Carefully Or Contact Us For Any Queries. Special Accomodations May Apply. 

Made To Order Items May Be Exchanged For A Different Size (In The Same Colour And Garment Only). They May Not Be Exchanged For Change Of Mind Or Returned For Refund. Please Consider Your Purchase Carefully Or Contact Us For Any Queries. 

Custom Order Items May Not Be Returned Or Exchanged.